83 South Street, Bishop's Stortford, Herts, CM23 3AP
South Street Surgery is located opposite the Post Office in South Street. There is no surgery car parking available for patients at this surgery, however, there are a number of public car parks in the town centre within walking distance.
At the surgery there is access for wheelchairs via the ramp at the front of the surgery. Arrangements can be made to see patients downstairs (please inform the receptionist of this when making an appointment). There is a toilet for the disabled in the main reception area. There are also nappy changing facilities in this toilet.
There is a pay phone in the main reception area and a suggestion box. We welcome any suggestions about how we may improve our services. You can also use the online suggestion form.
Air conditioning is installed in waiting rooms 2 and 3 and in waiting room 2 free chilled drinking water is available from a dispenser.
Bishop's Park Health Centre is located on the A120 next to Tesco's. There is ample free car parking for patients.
The surgery provides access for wheelchairs. There is a disabled toilet downstairs. Nappy changing facilities are available in the ladies toilets.
There are 6 consulting rooms available downstairs and a further 3 consulting rooms upstairs.
There is a suggestion box available in reception. We welcome any suggestions about how we may improve our services. You can also use the online suggestion form.
If there are any abnormalities in your test results that require treatment or any action to be taken then we will normally contact you by phone or letter.
If you have not heard from us within 7 working days of having your tests done and you wish to check that your result(s) have been received, or confirm a result requires no action, then please feel free to phone our dedicated results line on 08444 772470 between 10 am and 2pm Tuesday to Friday only.
If you have been asked to have a routine test and attend one of our regular nurse run clinics then your result will normally be discussed with you there. To ensure we are able to contact you effectively please check with the nurse or doctor or at reception that we have your correct home and mobile numbers if appropriate.
Please note we will only give the results to the person who had the investigations, unless we have your permission in writing to give them to someone else. For children under 16 years, results will usually be given to the parents or guardians.
The Practice supports the Goverment's NHS Zero Tolerance campaign. Violence and abuse is a growing concern. GPs and thier staff have right to care for others without fear of being attacked or abused. Violent patients will be reported to the police and removed from the Practice's list. Their care will be transferred to a special scheme which has been set up by the Primary Care Trust.
83 South Street, Bishop's Stortford, Herts, CM23 3AP
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