Monthly Archives: September 2019

Proposed Relocation of South Street Surgery to the Herts and Essex Community Hospital

An opportunity has arisen for South Street Surgery to relocate to NHS owned, newly-refurbished premises at the Herts and Essex Community Hospital on Haymeads Lane, Bishop’s Stortford. Services would continue to be provided from the Bishops Park branch.

NHS England has made funding available to extensively refurbish the Kitwood Unit at the hospital, making use of underused space to provide modern, ground-floor, general practice clinical rooms our practice can move into. Plans show these rooms will have the space to enable wheelchair users, people with prams and pushchairs and those with poor mobility to move around easily, with access to all the services.

The current site at South Street has its challenges which patients will be aware of. We need more ground floor rooms and our rooms vary widely from the recommended specifications as laid down by the NHS. We cannot refurbish South Street in a cost effective way, and the dated buildings require increasing maintenance which can be disruptive to services and staff. We are also unable to comply with disability access requirements.

For these reasons, the Partners believe that moving would be in the best interests of patients and service provision for the future. This planned move is part of a bigger plan for better collaboration with the other GP practices in the town, so it’s important that a move to the hospital site is not seen in isolation.  We are also actively exploring exciting development opportunities at the north of the town in the new Stortford Fields development.

The Herts and Essex Community Hospital has a car park for patients’ use and there are other services on-site, such as blood testing and the minor injuries unit. Parsonage Surgery and the Haymeads Surgery are already based at the community hospital. Although they are run by completely separate organisations, we can explore opportunities for collaborative working and developing services that would benefit patients from all practices in the future by bringing together our surgery on the same site. The proposal is that Haymeads will remain in it’s current location with no works planned and Parsonage surgery will re-position itself in a larger area, which will be refurbished and improved under the same project as South Street.

If the move went ahead, it would:

  • improve facilities for South Street registered patients with clinic rooms all on the ground floor
  • give the opportunity to widen the range of services we can offer to patients
  • allow patients to access on-site car parking
  • make it more convenient for our patients to have blood tests and x-rays
  • enable the practices to develop plans to deliver same day/urgent appointments and some chronic disease clinics together.

Our practice has been looking for alternative premises with suitable ground-floor facilities for some time. Our patient participation group supports our ambition to relocate and has been involved in early discussions about this proposal. If we move ahead with these proposals, work on our new surgery could start at the end of this year, with the aim of the new surgery being ready to use at the end of 2020.

The national funding allocated to this project is time-limited, so if we are to take advantage of this opportunity to shape services around the changing needs of our practice’s population, we need to move quickly. The business case will be considered at the NHS East and North Hertfordshire Clinical Commissioning Group, the organisation which commissions GP services in our area, and by NHS England at its capital and oversight meeting this Autumn.

We want to hear your questions about the plans (available below, and at the surgery) because you may have some view about specific elements of the facilities and have some suggestions of your own.

For example:

  • When you look at the plans for the new premises at the hospital, what do you think of them?
  • Are there any small adjustment which you think might improve patients’ experiences?
  • Do you have any other concerns about our proposals?

You can email views to or by post to the Surgery at:

South Street Surgery,
83 South Street,
Bishop’s Stortford,
CM23 3AP

The deadline for you to share your views about the plans is 1st November 2019.

You can also find out more at one of the following drop-in sessions for patients:

  • Monday 23rd September 3-5pm at South Street Surgery
  • Tuesday 1st October 6-8pm at Herts and Essex Hospital (in the Cafe).

We look forward to hearing from you.

Dr Dixon and Dr Calisir
Managing Partners, South Street Surgery

Floor Plans

Click image to enlarge


Flu – How to Manage your Flu

Seasonal flu is a highly infectious illness caused by a flu virus. The virus infects your lungs and upper airways, causing a sudden high temperature and general aches and pains. You could also lose your appetite, feel nauseous and have a dry cough. Symptoms can last for up to a week.

You may be invited for a flu jab if you are:

  • are 65 years of age or over
  • are pregnant
  • have certain medical conditions
  • are living in a long-stay residential care home or other long-stay care facility
  • receive a carer’s allowance, or you are the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill
  • or have a serious long-term health condition, including:
    • chronic (long-term) respiratory diseases, such as asthma
    • chronic heart disease, such as heart failure
    • chronic kidney disease
    • chronic liver disease, such as hepatitis
    • chronic neurological conditions, such as Parkinson’s disease
    • diabetes
    • problems with your spleen – for example, sickle cell disease or if you have had your spleen removed
    • a weakened immune system as the result of conditions such as HIV and AIDS
    • being seriously overweight (BMI of 40 or above)
  • eligible children who are aged 2 and 3 on 31st August 2019 – that is, children born between September 1 2015 and August 31 2017
  • Children who are 4 years old are also eligible for flu vaccination provided they were 3 on August 31 2019. These children should be offered the vaccination at their general practice.
  • Children in reception class and school years 1, 2, 3, 4 and 5 will be offered their vaccination in school. In a couple of areas it might be offered in primary care settings.

Bookings are now being taken for our clinics scheduled after 1st October.

If you have any queries please contact the surgery.

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