How to make an appointment

Telephone lines are open between 8am and 6.30pm and the main Surgery telephone number is 01279 465700.

You can ring anytime during this period to make an appointment.  We operate a menu telephone system and when you call you will be asked to select the appropriate number on your keypad to make an appointment.

We run a computerised appointments system and appointments can be made at either surgery for either site. You can make an appointment by:

  • Using our online booking system (24 hours)
  • Telephoning the Surgery
  • Visiting the Reception Desk at the Surgery

Pre-bookable Appointments

We operate a 3 tier appointment system:

  • Appointments that release 4 weeks in advance for routine or ongoing matters
  • Appointments that release 2 working days in advance for acute non urgent matters
  • A sit and wait clinic at South Street in the morning and Bishop’s Park in the afternoon for matters that need urgent on the day attention.

Consultation Time

The standard time for a consultation with a Doctor is 10 minutes which is generally for one problem.  If you feel that your problem is more complex or you wish to discuss a number of medical issues please request a double appointment at the time of booking.