Information on Scripts

Using the Right Hand Side of your prescription

Once a medicine has been added to your repeat prescriptions list then it is usually printed on the right hand side of the prescription form. The prescription form, which is green in colour, has two halves. The left hand side will be the token with a bar code that you would give to the pharmacy and then they will access the prescription electronically and dispense your medicines. You should keep the right hand side safely yourself. This is the repeat prescription form that you will need when requesting repeat medication. If there are any items on this list that you do not use anymore, for example, if a medicine has been stopped by the hospital, then please let us know so we can amend it accordingly. When you require a repeat prescription fill in the repeat prescription form indicating the medication you require by ticking them and also indicate where you would like to collect the prescription from. It would also help us if you could date and sign it so we can deal with it in a timely manner.

We normally require 3 working days (72 hours) to process the repeat prescription. However, there are occasions when this may be longer. Reasons for this are;

  • If you have not used the repeat prescription form to request your repeat medicines
  • If your review date is overdue (in which case the doctor may not issue the prescription until you have been seen) or issue a limited quantity of tablets to last until your review appointment. Your medication review date is printed on the bottom of the right hand side of your prescription.
  • If your medication has been changed by the hospital doctors and there is a delay in us receiving a letter from them, the delay will be prolonged until we have received written confirmation.

In the interest of safety we do NOT accept repeat prescription requests by telephone except in exceptional circumstances.

Using the Repeat Dispensing Scheme

Repeat Dispensing is a very convenient way for you to get your regular prescription.

If you are on the same medication regularly and use the same pharmacy then under this scheme you can get your repeat prescriptions direct from your pharmacy, rather than getting them from your surgery each time.

If you would like to know more about this scheme then please ask your pharmacist or enquire at the surgery where we will be able to give you more information.

You can access a step by step guide on how to obtain your medication using electronic repeat dispensing (eRD) prescribing system here